Policies

Pick Up Policy

  • Pick up orders will be accepted during regular business hours:
  • Pick Up orders can be built on this website or by calling in (705-887-6644).
  • Frozen yogurt is NOT available for pick up orders.
  • Payments are taken by cash, credit, or debit upon pick up.
  • Bulk foods will be packaged in paper bags or free sanitized glass jars (please make a request in the comments if you have a preference).
  • If there is an out of stock item on your order you will be notified with a comparable product replacement option and re stock date for the original item.

 

    Step 1. Build your order on our website or call it in. Please let us know if you have a pick up time frame in the comments box. You will receive a confirmation email when we receive your order. If your order cannot be put together by the time frame you requested we will get in touch via email or phone.

    Step 2. You will receive another email when your order is ready to be picked up.

    Step 3. You can come into the store to pick up your order or call us when you arrive and we can bring it out for you.

    Step 4. Payment is taken at this time (in or outside of the store).

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    Door Service

    Delivery guidelines

    • Order online at countrycupboardhealthfood.com or call 705-887-6644
    • Payment will be collected at your door with cash, debit, or credit card
    • Frozen yogurt is NOT available for delivery
    • Bulk foods will be packaged in paper bags or free sanitized glass jars (please make a request in the comments if you have a preference).
    • If there is an out of stock item on your order you will be notified with a comparable product replacement option and re-stock date for the original item.


    Delivery area’s, minimums, and deadlines

    Fenelon Falls and outskirts

    • $35 minimum order
    • Delivery Wednesday nights between 6:30-7:30 pm
    • Order must be in by Tuesday at 5 pm

    Bobcaygeon and area

    • $50 minimum order
    • Delivery will be Tuesday nights 6:30-7:30 pm
    • Orders must be in by Monday at  5pm

    Coboconk and area

    • $50 minimum order
    • Delivery Monday night 6:30-7:30 pm
    • Order must be in by Sunday at 5 pm


    All minimums, delivery schedules, and cut off dates subject to change- notice and grace will be given. Please call 705-887-6644 to confirm what your area is if you are unsure or if you have any questions or special requests. Payments can be made over the phone with credit card and be dropped off on the porch in some situations.

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    Privacy Policy

    Julia Taylor of Country Cupboard is the sole owner and operator of the countrycupboardhealthfood.com website. These privacy policies exist to inform you of the collection, use and disclosure of personal information when you use our website. We will not use or share your information with anyone except as described in this Privacy Policy. We use your personal information for providing and improving our website. By using our website, you agree to the collection and use of information in accordance with this policy.

    Information Collection and Use

    While using our website, you may be prompted to share certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your email address, name, address, or phone number.

    This information is voluntarily provided and is used only as it relates to our services. For example:

    • If you purchase a product from us, we will use your information to ensure that your product is released to the right person at the right location.

    • If you sign up for our email newsletter, your information will be used so that we can email you.

    • If you email us, we will use the information you share with us to respond to you.

    We do not sell any information provided to us. We do not share your information with any third party outside of our organization, unless explicit permission is provided. For example:

    • If you sign up for our email newsletter, the information you shared will be contained within our email service provider.

    Your Rights

    You have the right to opt out of contact with us at any time. You can do this by clicking Unsubscribe in any of our email newsletters. You can also do the following at any time by contacting us via email or our contact page on this website:

    • See what data we have about you, if any.

    • Change or correct said data.

    • Have us delete any data we have about you.

    • Express any concern you have about use of your data.

    Log Data + Cookies

    No, not the kind of cookies you can eat (we wish). Cookies are small data files which may include an anonymous unique identifier. If you consent to use our website, our website may retrieve these cookies from your web browser (for example Safari or Google Chrome) each time you visit, so it can recognize you, remember your preferences, and provide you with a more secure online experience. We use these cookies to collect information. You can instruct your browser to refuse all cookies, or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. The kind of data we collect may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, which pages of our website you visited, the date and time of your visit, how much time was spent on each page, and other helpful statistics.

    In addition, we use third party websites, such as Google Analytics and Facebook, to collect, monitor and analyze this type of information in order to improve our website's functionality and, on occasion, market the products and services we provide. The data collected is not personally identifiable and may in no way be associated to a specific individual. These websites have their own privacy policies addressing how they use this information. If you'd like to learn more about cookies and their impact on you and your browsing, you can visit aboutcookies.org for more information.

    Third Party Links

    Occasionally, we may include or offer third-party products on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of our site and welcome any feedback about these sites in order to improve your user experience.

    Legal Compliance

    We will disclose your personal information where required to do so by law, in accordance with an order of a court of competent jurisdiction, if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement, or to protect the security or integrity of our website.

    Your Security

    The security of your personal information is important to us and we take precautions to protect your information. Whenever we collect sensitive information, that information is encrypted and transmitted to us securely. You can verify this by looking for a closed lock icon in your web browser, or by looking for "https" at the beginning our web address. We do not store financial information such as credit card numbers on our website, though you may be provided the opportunity to have your information securely stored via cookies or through one of our payment providers, like Paypal. Offline, we restrict access to your information only to employees of Country Cupboard. Our personal computers and accounts are kept in secure locations and are only accessed by ourselves. 

    Children's Privacy

    Our website does not address anyone under the age of 13 and we do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personally identifiable information, please get in touch and we will remove any such information from our systems.

    Changes to this Policy

    We may update our policy from time to time. We will notify you of these changes by updating them to this page, or by emailing you if you are on our mailing list. You are advised to review this policy periodically for changes.